Customer First Award for Excellence


Customer First Award for Excellence Demonstrates Our Success for Serving Drivers in New Braunfels

Our goal here at Bluebonnet Jeep is to provide our customers with the best dealership experience, and the best vehicle possible. Fortunately, our efforts have been successful enough to be recognized as a top dealership in the country by Fiat Chrysler Automotive. The Customer First Award for Excellence is presented only to dealerships that meet the FCA corporate standards for customer service and satisfaction, and this year, only 468 out of 2600 eligible contenders made the final cut. We are thrilled to announce that we are among the winners for 2018, which makes our showroom a top choice for drivers throughout San Antonio, San Marcos, Schertz, and Live Oak TX.

What Makes a Dealership Eligible for a FCA Customer First Award for Excellence?

There are a lot of factors involved when choosing winners for the Customer First Award for Excellence. Dealerships that qualify must satisfy the five pillars outlined by the FCA US LLC. They include the following:

  • Facility Certification, by providing customer's access to a clean and comfortable environment.
  • Performance Measures, to achieve high levels of customer sales and service success.
  • Training Certification, to demonstrate that employees have passed the highest mandatory FCA-certified training available.
  • Employee Surveys, to promote the voice of our staff members and ensure a customer-focused culture.
  • Process Validation, to show that certified sales and service procedures are actively working to provide exceptional customer care.





Let Us Show You the Customer First Difference

Only upon meeting these requirements can a dealership earn the prestigious designation. Fortunately, here at Bluebonnet Jeep, our own principles are similar to those stipulated by our brand. In fact, we strive to go the extra mile in everything that we do, be it for automotive sales, maintenance, or other related fields. With a single visit to our showroom in New Braunfels from San Antonio, San Marcos, Schertz, Live Oak TX and beyond, we're determined to prove that our staff is worthy of this honor.

Get Started with Our Customer-First Dealership!

If you would like to learn more about how our team can help you find the best vehicular option for your driving needs, or if you would like to test drive any of our available vehicles, we invite you to visit us at Bluebonnet Jeep in New Braunfels. We look forward to helping you with your automotive needs at 283 IH 35 South, so be sure to plan your visit today!

Hours

  • Monday 8:30am-8:30pm
  • Tuesday 8:30am-8:30pm
  • Wednesday 8:30am-8:30pm
  • Thursday 8:30am-8:30pm
  • Friday 8:30am-8:30pm
  • Saturday 8:30am-8:00pm
  • Sunday Closed

Location

Bluebonnet Jeep

283 IH 35 South
Directions New Braunfels, TX 78130

  • Sales: 888-882-9926
  • Service: (830)267-8283
  • Parts: (830) 214-2280

Contact Us

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